A new survey by Accenture found most doctors in the UAE are more proficient using electronic medical records (EMR) than they were two years ago.
The UAE findings, part of an online survey of 2,921 physicians in seven countries, including 302 in UAE, found two-thirds of doctors are more proficient using EMR than they were two years ago. Nearly three-fourths (74%) of doctors in the UAE say EMR has improved the quality of treatment decisions and has reduced medical errors.
Dr. Majid, Managing Director for Accenture’s health and public service business in the Middle East and North Africa said, “The findings underscore the importance of adopting both technology and new care processes, as some leading health systems have already done, so that as electronic records evolve, so too will the benefits to physicians and patient care.”
The survey found many UAE doctors allow patients to self-schedule an appointment online (41% of respondents), view health information during consultation (36%), receive reminders when it’s time for preventative or follow-up care (33%), communicate with their doctor through secure email (32%), consult with clinicians through video conferencing (30%) and use tele-monitoring devices, such as wearables, to track their health indicators (29%).
It also showed that doctors in the UAE believe that allowing patients to update their own medical records increases patient and physician communication (89%), improves patient satisfaction (87%), boosts understanding of their health conditions (87%), enhances engagement in their own health (85%) and increases the accuracy of their medical records (84%).
Although roughly three-in-five (62%) doctors in the UAE believe EMR has improved health outcomes, about the same percentage (61%) say IT has increased the amount of time they have to spend with patients. Meanwhile, the majority of doctors believe easy-to-use data-entry systems (60%) and interoperability (57%) are important for improving the quality of patient care through healthcare IT.